Announcement: We Have Officially Opened Our First US Office in New York City

• Perform.AI has announced its continued expansion into the United States and the opening of its first office in New York City. 

• Since 2016, Parcel Perform has served the US market to support and scale e-commerce logistics operations for their customers, this development will enable Parcel Perform to provide on-site servicing of existing and new customers within the United States, Canada, and Latin America.

New York City, United States; Berlin, Germany; Singapore, Singapore; 05 April 2022 - Perform.AI, a leading e-commerce delivery experience platform, today announces its continued expansion in the United States and the opening of its first office in New York City. This development will enable Perform.AI to provide on-site servicing of existing and new customers within the United States, Canada, and Latin America.

The company’s success in curating unique end-to-end customer journeys and optimizing logistics performance for its global customer base, including Nespresso, Decathlon, and Waterdrop, has led to the doubling of its team growth to better serve its global customers with the launch of its European office in 2019 and US office in 2022. "Both my Co-Founder Dana von der Heide and I are delighted that Perform.AI is doubling down on the US market, following our extremely successful expansion in the last 24 months, defined by new hires and partnerships," said Arne Jeroschewski, Founder and CEO, Perform.AI. "

Data from Perform.AI's community and insights platform, Parcel Monitor, have revealed the growth of the US e-commerce market. The COVID-19 pandemic has escalated the growth of e-commerce over 2020, with a 71% increase in parcel volumes during the Black Friday and Cyber Monday period. This trend has continued, as observed from a 43% rise in e-commerce volumes during the same period last year. The country's cross-border e-commerce market also shows excellent potential, with 23.9% of its international shipments originating from Europe in 2021, from 19% in 2020.

In 2021, Parcel Perform raised US$20 million in Series A funding led by Cambridge Capital with participation from Softbank Ventures Asia, Wavemaker Partners, and Investible.

"Perform.AI's continued global expansion reflects its unique value proposition as the leading platform for brands, marketplaces, and carriers in an increasingly data-first logistics market," commented Benjamin Gordon, Managing Partner, Cambridge Capital. "We're pleased that they're following through on the ambitions of their Series A funding round to set up an office within the United States. Their ongoing commercial success and efforts at building a truly diverse team will enable them to innovate on new and exciting features that will revolutionize and define the e-commerce experience."      

Amazon has set the global standard for e-commerce logistics practitioners, offering world-class integrated check-out solutions and accurate delivery predictions to its merchants and end-consumers. Since 2016, Parcel Perform has served the US market to support and scale e-commerce logistics operations for their customers. Its solutions have connected e-commerce brands, retailers, and marketplaces with over 800 carriers globally to provide real-time parcel tracking for over 100 million parcels daily updates. At the same time, its bespoke machine-learning engine analyzes historical data from millions of past shipments to predict the date of delivery with up to 98% accuracy. 

Perform.AI’s focus for 2022 will be to increase its global market share through continued partnerships, deploying innovations in data science, and more profound efforts in customer acquisition.