The AI Commerce Operating System for ambitious brands
One system that makes every part of your e-commerce journey perform — getting found in AI answers, checkout promises, delivery tracking, returns, and the logistics that runs all of it.
Trusted by 3,000+ e-commerce businesses of all sizes
THE OPERATING SYSTEM
Run every stage of commerce on one system. AI visibility, checkout, post‑purchase, returns, and the logistics that executes all of it.
Built on one set of connected data, so a decision in one stage is made with the context from every other.
AI Decision Intelligence
Monitor every SLA, get alerted when performance slips, and get AI recommendations on what to fix next.
AI Commerce Visibility
See how AI talks about your brand and products, and discover opportunities to rank better.
Checkout
Promise a delivery date based on how carriers actually perform, and track what it does to conversion.
Post-Purchase
Track every parcel and alert customers to any delay before they call.
Returns
Run self-service returns on your rules, and claim back what carriers lose or damage.
Logistics
Compare carrier rates, book and label every shipment, then audit what you were charged.
Ask your AI anything about your shipment data
Connect Perform.AI to Claude, Copilot or ChatGPT and get the answer to any shipment in the AI chat you're already working in.
You are not just buying post‑purchase software or an AI visibility tool. You are building your AI Commerce advantage.
No data silos
Every part of your e-commerce operations runs on one set of connected data: 1,100+ carriers, AI visibility, market benchmarks and your own logistics data.
Use the AI you already have
Connect the AI assistants your team already uses via our MCP
One system for the performance and margins
From AI visibility, checkout, post-purchase, returns, to logistics operations.
Move at the speed of the AI market
We run on AI internally, not just in the product, so we scope, build and ship faster.
Trusted partner in e-commerce
A decade running commerce operations for brands, marketplaces, and global enterprises.
This is what one AI Commerce Operating System looks like
USE CASES
AI Commerce solution for every team
One system for e-commerce, logistics, customer service, marketing and leadership — and the agencies working alongside them.
E-Commerce & Retail
Get found by AI and convert more checkouts
Logistics & Operations
Pick better carriers and cut shipping costs
Customer Service
Answer WISMO before customer calls
Marketing & Growth
Make tracking a brand moment
Founders & CEOs
Get one system instead of 15 tools
Agencies
Manage all your clients’ AI visibility
E‑commerce brands that build with Perform.AI perform better
More checkouts converted, fewer tickets, lower carrier cost. Here's what they say.
“In some markets, we have seen a 45% decrease of parcel tracking assistance related customer calls.”
“Perform.AI allows us to provide highly personalized customer responses.”
“Perform.AI's PUDO API lets us build a location search so customers pick the collection point that suits them.”
“We now have the visibility, control, and data to optimize our post-purchase experience.”
“We've gone from reacting to issues to building a transparent delivery experience our customers trust.”
“Perform.AI could handle the highest degree of data complexity for our regional carriers.”
“We track 100% of all the parcels. The data is heavily used for next-day delivery prediction.”
AI COMMERCE ACADEMY
Learn about AI Commerce with us
We're learning AI commerce as it happens, and publishing everything along the way.
AI Commerce Visibility Index
See which e-commerce and retail brands AI actually recommends
All about AI Commerce
How AI decides which e-commerce brands get recommended, and what teams do to show up.
Research Hub
Our findings on AI commerce and e-commerce, published in full.
We keep your data protected and your team covered.
Perform.AI is ISO 27001 certified and GDPR compliant, and runs at 99.9% uptime.
ISO 27001 certifiedPerform.AI is ISO 27001 certified by TÜV SÜD PSB Pte Ltd
GDPR compliantFully GDPR-compliant platform to protect your business and customers
99.9% uptimeHigh platform reliability with 99.9% uptimeBOOK A DEMO
Get your AI Commerce Operating System
Book a demo and we'll show you what that looks like.
