Customers check delivery 3–5 times per order. Use every visit to grow your brand, upsell, and build loyalty.
Turn your branded tracking page into a marketing channel: run upsell campaigns and use every delivery update to bring them back.
Shoppers are asking ChatGPT, Claude, and Google AI Overviews “Where do I buy this?” Is your brand in the answer?
Show up in AI answers, win share of voice against competitors, and shape how your brand is described.
Know how AI views your products and delivery experience
- Track visibility, ranking, and sentiment across in ChatGPT, Perplexity, and Gemini. Benchmark your delivery experience against competitors.
Generate content that sells your products
- Create the content that gets you AI traffic —listicles, comparison articles, and product descriptions tuned to how shoppers ask and how AI answers.
Find the sources feeding AI's answers about you
- Get the full list of citations AI uses to construct answers. Discover where competitors are mentioned but you're not–and where to focus your PR.
Your most engaged customers are constantly checking their order status. Don’t lose them to a generic carrier tracking page or brandless notification.
Make your branded tracking page a marketing channel–upsell, cross-sell, and trigger campaigns off real delivery events, all without dev work.
Launch a branded tracking page in 2 weeks
- SNOCK moved away from the carrier page and onto a branded tracking experience, lifting customer retention by 20%
Upsell where customers are most engaged
- Run targeted campaigns directly on the tracking page—no developers, no additional ads cost.
Send delivery updates at exactly the right moment
- Glow25 uses 88+ delivery triggers to keep customers perfectly informed. Easily integrate with any of your email platforms.
Turn return into your strongest loyalty moment
Return is your best marketing channel to make a strong impression and earn the next order. Turn refunds into exchanges and give customers a return experience they already trust.
Turn refunds into conversion opportunities
- Every return is a chance to keep the revenue and the relationship. Offer instant, hassle-free exchanges and store-credit options.
Make returns so easy that customers come back
- PUMA offers customers convenient parcel drop-offs and flexible return policies – with the same tracking page they already know and trust.
Turn sustainable delivery into your brand story – with pick‑up and drop‑off (PUDO)
PUDO is the greener delivery option your customers can opt into at checkout—fewer trips, lower emissions, and fewer repeated delivery attempts. Make adoption a campaign, and make your brand the one customers choose to feel good about.
E‑commerce brands that build with Perform.AI perform better
More checkouts converted, fewer tickets, lower carrier cost. Here's what they say.
“In some markets, we have seen a 45% decrease of parcel tracking assistance related customer calls.”
“Perform.AI allows us to provide highly personalized customer responses.”
“Perform.AI's PUDO API lets us build a location search so customers pick the collection point that suits them.”
“We now have the visibility, control, and data to optimize our post-purchase experience.”
“We've gone from reacting to issues to building a transparent delivery experience our customers trust.”
“Perform.AI could handle the highest degree of data complexity for our regional carriers.”
“We track 100% of all the parcels. The data is heavily used for next-day delivery prediction.”
Stop handing your best engagement moments to the carriers.
Join Yepodo, Nespresso, PUMA, and 3,000+ brands using post-purchase as a marketing engine.
