The AI Commerce Operating System for ambitious brands.
E-commerce is changing fast. In this world, you have to perform. We have built one operating system, where AI visibility, checkout, delivery and returns are running deeply interconnected to help you meet the demands of human shoppers and AI agents. In a world where performance counts more than ever, we are obsessed with yours. This is Perform.AI.
What it takes to win in e‑commerce. And how we help you
Perform.AI is not one more tool filling a functional gap in your e-commerce operations. It makes sure you win every order: get recommended by AI, deliver on your checkout promise, ship fast at the right costs, and automate any returns. All running on one system, so what you learn at one step of the buying journey is used at the next. This is how you perform.

One system, everything connected
Every carrier you use today, or will use tomorrow. Every shipment and return. What AI says about you. Market benchmarks. It all sits in one operating system.

Just ask your AI, no barriers
Marketing, customer support, logistics ops—anyone can ask the AI your company already uses, and get answers from your live e-commerce data.

One system where outcomes matter
We built this operating system to save costs and increase revenue, across AI Commerce Visibility, Checkout, Post-Purchase, Returns, and Logistics.

Things change fast, so we build faster
We know how to build with AI. We build fast, fix gaps, ship features, and capture opportunities as they arise. The quality holds.

Adapts to your business
We build for your business: your requirements, your process, your brand. Custom used to be slow and expensive—we build with AI, so it is neither.

Trusted partner in e-commerce
For ten years, we have been running the delivery experience for brands, marketplaces, and global enterprises. We are obsessed with performance. Yours.
The best brand wins. We build the system that proves it.
You spent years getting good at this. The right products at the right price, delivery that's reliable, returns that keep the customer. What you have never had is one system that runs all of it—and proves your performance to shoppers and their AI shopping agents.

The reality of AI Commerce

You are serving two customers at once. One is the person shopping. The other is the AI they're asking—which decides whether you or your competitor gets recommended.

A dozen tools for one customer journey means a dozen versions of the truth. One system gives you one version so you can decide fast.

Customers expect more every quarter, and they expect it faster. Your AI Commerce partner has to release features at the same speed.
The people who are obsessed with your performance

Product and Engineering
The people who build the system. They work in short sprints and publish what ships as it lands, so new work reaches you in weeks rather than waiting for a yearly release.

AI and Data Science
The team that builds our AI. Their models read your shipment data, name what changed and what to fix next, and they run the tools that show where AI recommends you.

Customer Success and Support
The people you call, and the ones who answer. They own the account after go-live, and they escalate straight to the engineers who built the part you are asking about.
Leadership
The people who run Perform.AI

Dr. Arne Jeroschewski
Co-Founder & CEO

Dana von der Heide
Co-Founder & Chief Customer Officer

Khang Nguyen
Chief Technology Officer

Sabine Kempe
Vice President of Marketing

Walter Heil
Senior Vice President, Americas

Garth Stapleton
Head of Sales, Northern Europe

Oliver Graeser
Head of Data & Insights

Assia Haddeje
General Counsel
E-commerce brands that build with Perform.AI perform better
More checkouts converted, fewer tickets, lower carrier cost. Here's what they say
THE OPERATING SYSTEM
Run every stage of commerce on one system. AI visibility, checkout, post‑purchase, returns, and the logistics that executes all of it.
Built on one set of connected data, so a decision in one stage is made with the context from every other.
AI Decision Intelligence
Monitor every SLA, get alerted when performance slips, and get AI recommendations on what to fix next.
AI Commerce Visibility
See how AI talks about your brand and products, and discover opportunities to rank better.
Checkout
Promise a delivery date based on how carriers actually perform, and track what it does to conversion.
Post-Purchase
Track every parcel and alert customers to any delay before they call.
Returns
Run self-service returns on your rules, and claim back what carriers lose or damage.
Logistics
Compare carrier rates, book and label every shipment, then audit what you were charged.
GET IN TOUCH
Start building your AI Commerce Operating System.
Book a demo and we'll show you what that looks like for you.



