Parcel Perform is now Perform.AI. Read More, Parcel Perform is now Perform.AI.
perform.ai logo
Machine Learning & AIPressCustomer Experience3 min read

Perform.AI Launches First AI Visibility Index for E-Commerce Brands

The first AI Visibility Index is live. See if ChatGPT and Gemini recommend your brand to shoppers with purchase intent.

3D illustration of a globe and digital charts floating within a large, neon-outlined downward pointing arrow.

Written by

Perform.AI

Published on

Feb 17, 2026

SINGAPORE, BERLIN – February 12, 2026 – Perform.AI, a global AI-powered delivery experience platform, today launched the AI Visibility Index for E-Commerce Brands. It is the first public benchmarking tool built specifically to track how AI shopping assistants recommend e-commerce brands to consumers.

The Index fills a critical gap in the market, making objective intelligence on AI recommendations publicly available for the first time. While generic tools focus on broad brand mentions, the Index identifies which retailers are actually winning the "recommendation" when a shopper shows purchase intent.

"We're seeing shoppers bypass search entirely and ask AI assistants (ChatGPT, Gemini, Perplexity, and others) 'best shoes for trail running,' 'best gift for coffee lovers,' or 'where to buy furniture,'" said Dr. Arne Jeroschewski, CEO of Perform.AI. "But e-commerce brands are just starting to get into this game, and most have zero visibility into those recommendations. You could be invisible to AI assistants while competitors capture the sale."

What the AI Visibility Index Reveals

The AI Visibility Index ranks the top 10 e-commerce brands weekly across e-commerce industries worldwide. Each brand receives three core scores:

  • Visibility Score (0-100%): Whether the brand appears in AI responses when shoppers ask purchase-intent questions.

  • LLM Ranking (1-10): Where the brand ranks in AI assistant recommendations, with week-over-week position changes.

  • Brand Trust Score (-/+100%): How positively or negatively AI assistants describe the brand when answering questions.

Today's launch covers eight industries across the United States, United Kingdom, and Germany, with additional industries and regions added weekly.

Existing AI visibility tools track brand mentions but miss what matters for retail: product category granularity, purchase-intent prompts, and actual recommendations. While the public Index provides high-level industry rankings, Perform.AI's AI Commerce Visibility provides the deeper intelligence brands need to stay competitive—identifying visibility at the product category level, seeing the exact prompts driving recommendations, and uncovering specific presence gaps.

"These aren't website traffic metrics or keyword rankings," said Dr. Arne Jeroschewski, CEO of Perform.AI. "This is a direct measurement of the answers AI assistants actually give when a consumer asks for a shopping recommendation: which e-commerce brands they mention, in what order, and with what sentiment."

The Index is designed for immediate transparency. Perform.AI publishes the pre-built prompt libraries for each industry, allowing brands to see—at a glance—the specific purchase-intent questions driving their rankings. Brands seeking to explore the full depth of their AI performance may request a comprehensive, granular analysis.

Competitive Intelligence for E-Commerce Industries

The Index is observational and tracks AI recommendations without influencing them.

"We're not paying for placement or trying to manipulate LLM outputs," said Dr. Arne Jeroschewski. "We're showing e-commerce brands objective data on how they currently rank so they can make informed decisions. Think of it as the Nielsen ratings for AI Commerce."

This approach addresses the primary challenge for modern e-commerce: brands need purchase-intent intelligence, not just content monitoring. By measuring whether AI recommends a brand when a shopper asks "where should I buy?", Perform.AI provides a new standard for visibility.

Free Access Model

The AI Visibility Index is freely accessible to the public at the following URL:

http://parcelperform.com/products/ai-commerce-visibility/ai-visibility-index-ecommerce

No registration is required to view industry rankings and top 10 brands. The Index updates every Monday with fresh data from the previous week. Additional industries and regions will also be added weekly.

Industries at launch:

  • Retail

  • Apparel & Fashion

  • Beauty & Cosmetics

  • Sportswear & Sporting Goods

  • Consumer Electronics

  • Musical Instruments

  • Luxury goods

  • Furniture

Interested e-commerce brands can request a detailed AI Commerce Visibility Report to understand their current standing and identify specific gaps in their AI presence.

"We're making this knowledge available to everyone," said Dr. Arne Jeroschewski. "Every e-commerce brand should know whether AI assistants are recommending them or their competitors. This should be public knowledge. It should be as transparent as Google rankings."

About Parcel Perform

Perform.AI is built on one of the largest logistics data infrastructures in delivery experience, processing billions of shipment events across 1,100+ carriers. We help customers optimize every stage—from EDD at checkout through post-purchase, returns, and logistics operations. Now the benchmark in delivery experience, Perform.AI is the strategic partner that enables global e-commerce businesses to thrive in the age of AI Commerce. As AI shopping assistants reshape how consumers discover and buy, brands face a new imperative: get found by AI, then consistently deliver on promises. Perform.AI helps e-commerce brands achieve AI visibility, then provide the cost-efficient delivery experience that turns every successful shipment into proof of reliability—building the trust that earns repeat AI recommendations. The platform handles enterprise complexity with the agility to go live in weeks—built for the speed of AI without sacrificing customization.

Media Contact

Sabine Kempe

Vice President, Marketing, Perform.AI

sabine.kempe@parcelperform.com | www.parcelperform.com

#ecommercemarketing#ITprocurementteams#Businessleaders#Newsroom#Track

LATEST

Related blogs

Interviews, tips, guides, industry best practices, and news.

View all posts
A glowing green glass stamp marks dispatch papers on a dark desk for a Missing Parcel Reshipment Policy
Perform.AINov 05, 2026
Machine Learning & AI
When to Reship Missing Parcels Before Carrier Claims CloseStop waiting on carrier claims. Use scan anomalies to trigger instant reshipments and save customer retention.
Read post
A robotic arm sorts glowing green parcels for Rate Shopping: Dynamic Route Allocation
Perform.AINov 05, 2026
Machine Learning & AI
Dynamic Route Allocation and Real-Time Rate ShoppingStop leaking margin on static carrier rules. Connect checkout promises to real-time dynamic route allocation now.
Read post
A glowing green turnstile gate with a checkmark for Estimated Delivery Date
Perform.AINov 05, 2026
Machine Learning & AI
Stop Hiding Your Estimated Delivery Date During PeakStop hiding your estimated delivery date during peak. Dynamic checkout optimization protects conversion and margin.
Read post
Harmonizing Multi-Carrier Tracking for Dynamic Routing, a green laser beam refracts through a glass
Perform.AINov 05, 2026
Machine Learning & AI
Unifying E-commerce Tracking Across Dynamic Carrier RoutesStop tracking black holes. Learn how to harmonize multi-carrier tracking data and protect your post-purchase experience.
Read post
A glowing green balance scale weighs coins for AI Commerce: Multi-Carrier Rating Without Plan
Perform.AINov 05, 2026
Machine Learning & AI
Multi-Carrier Rating in Agentic Commerce Without UpgradesDecouple shipping logic from your storefront. Get multi-carrier rating without expensive platform plan upgrades.
Read post
A glowing green glass shopping cart rests on dark platforms for Delivery Promise
Perform.AINov 05, 2026
Machine Learning & AI
Perform.AI vs Shipium: Setting the Delivery PromiseCompare Perform.AI and Shipium on setting a delivery promise. See how estimated delivery dates drive conversion.
Read post
Glowing green card terminal on a black desk for checkout optimization: compare conversion
Perform.AINov 05, 2026
Machine Learning & AI
How to Compare Checkout Conversion Rates Across StorefrontsStandardize multi-store checkout analytics. Compare conversion rates and track funnel drop-off across every domain.
Read post
A green scanner emits a laser across data panels, triaging failed deliveries to reduce WISMO
Perform.AINov 05, 2026
Machine Learning & AI
Triaging Failed Deliveries Before Support Tickets SpikeStop failed first attempts from becoming WISMO tickets. Triage delivery exceptions instantly with automated workflows.
Read post