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Perform.AI vs TrackingMore: delivery promises (estimated delivery dates)

How do Perform.AI and TrackingMore compare on delivery promises? An operational breakdown of EDD calculation

A glowing green shopping cart carries a box in Perform.AI vs TrackingMore: Comparing the E-commerce Delivery

Written by

Perform.AI

Published on

Oct 19, 2026

TrackingMore's help center, read on 19 October 2026, describes a delivery date built from rules the merchant sets, shown after purchase and, for Shopify stores, before it. Perform.AI's checkout page describes one predicted date shown from the product page to order confirmation.

Where does TrackingMore show a shopper a delivery date?

TrackingMore's help article on providing an estimated delivery date, read on 19 October 2026, says: "EDD will be displayed either on Tracking Page, Shipment Detail, or Email Notification." The same article says the tracking page and email notifications show the date while a shipment is at info received, in transit, or out for delivery or pickup, and Shipment Detail shows it at every status. TrackingMore's branded tracking page feature page, read the same day, says the page "includes the order number, tracking number, carrier, estimated delivery date, and a shipment progress bar."

Here is where TrackingMore's own pages place the date, step by step, as read on 19 October 2026:

  • Product page and cart: TrackingMore's help article "Pre-sales EDD on product and cart page (Shopify only)", read on 19 October 2026, covers both for Shopify stores, through the TrackingMore Shopify app.

  • After purchase: TrackingMore's help article on providing an estimated delivery date, read on 19 October 2026, says the date appears in email notifications.

  • In transit: the same TrackingMore article, read on 19 October 2026, shows the date on the tracking page and in Shipment Detail.

How does TrackingMore work out an estimated delivery date?

TrackingMore builds its estimated delivery date from rules the merchant configures. Its help article on the topic, read on 19 October 2026, gives the calculation as "Order date + Order cutoff & processing time + Transit time". The same article says merchants set transit times by hand for each shipping method, carrier and destination, and that "US holidays will be excluded by default." It adds that each date is labelled "Custom" when the merchant set it, or "Carrier" when it comes from a carrier that supports delivery dates.

The same TrackingMore article, read on 19 October 2026, also works through business days. If a merchant sets working days from Monday to Friday, it says orders placed on the weekend "will only be processed on the upcoming Monday", and the date moves with them. TrackingMore's pre-sales article, read the same day, gives its own version of the sum for product and cart pages: the time of the request, plus order cutoff time, processing time, business working days and a shipping rule.

Does TrackingMore show a date or a range?

TrackingMore lets the merchant choose. Its help article on providing an estimated delivery date, read on 19 October 2026, describes a "Single date", where "customers will see the exact delivery date after making a purchase", and a "Date range", where "customers will learn about the timeframe in which they can expect their order". The choice sits in the merchant's settings. TrackingMore's pre-sales article, read the same day, also lets merchants set the date format, the time format and the delivery destination the shopper sees.

Which store platforms carry TrackingMore's date before purchase?

TrackingMore's help article on showing the date before purchase, read on 19 October 2026, is titled "Pre-sales EDD on product and cart page (Shopify only)" and walks through adding the date to product and cart pages through TrackingMore's Shopify app. It describes the plugin as a way "to automatically solve the "When can I get my order?" queries from your customers." The article shows a last update of December 2023. On plans, TrackingMore's pricing page, read the same day, lists "Post-purchase EDD" on its Basic plan, and its comparison list carries rows for "Tracking page EDD", "Carrier EDD integration", "Custom EDD" and "Transit time analysis". TrackingMore's online-retail page lists "Accurate estimated delivery dates" among its features.

How does Perform.AI set and keep a delivery date?

Perform.AI's checkout page, read on 19 October 2026, describes a predictive delivery date model trained on how a brand's warehouses, carriers and trade lanes perform, backed by data from 1,100+ carriers. It shows "a date, not a range," the same on the product page, cart, checkout and order confirmation; the brand sets the buffer, and the date updates on the tracking page and in notifications when a parcel runs late or early.

Key questions to ask any delivery date vendor

  • What the date is built from: transit times you enter, a model trained on carrier performance, or both? How does it handle peak season?

  • When the shopper first sees it: on the product page, at checkout, or only after purchase? Is it the same date before and after the order?

  • Which store platforms: where can a shopper see the date before buying?

  • Date or range: does it show one date or a window, who chooses, and can you test the choice on live traffic?

  • After the order: does the promised date carry through to the order confirmation and tracking page, and how are changes shown to the customer?

To see the delivery date on Perform.AI's checkout page, book a demo.

Frequently Asked Questions

Where does TrackingMore display estimated delivery dates?

TrackingMore's help article on providing an estimated delivery date, read on 19 October 2026, says the date is displayed on the tracking page, in Shipment Detail or in email notifications. A separate help article covers showing a date on product and cart pages for Shopify stores.

How does TrackingMore calculate delivery dates?

TrackingMore's help article, read on 19 October 2026, gives the calculation as "Order date + Order cutoff & processing time + Transit time", with transit times set by the merchant for each shipping method, carrier and destination.

Does TrackingMore show delivery dates on product pages?

For Shopify stores, yes. TrackingMore's help article titled "Pre-sales EDD on product and cart page (Shopify only)", read on 19 October 2026, walks through adding the date to product and cart pages through its Shopify app.

Can you show a delivery date at checkout on Shopify?

Yes. Perform.AI's checkout page, read on 19 October 2026, says its delivery date widget embeds into Shopify checkout, thank-you and order status pages, showing the same date as the product page and cart.

#Businessleaders#ITprocurementteams#customerserviceteams#logisticsoperations#ecommercemarketing#Track

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