One platform for every part of your e‑commerce business
Run your entire e-commerce operations on one connected platform – from AI product discovery to checkout, post-purchase, returns, and logistics.
15%
shipping cost reduction through automated auditing
73%
faster carrier onboarding for market expansion
1,100+
Carriers with harmonized data – one dashboard
One operating system for every part of your e‑commerce business– from product discovery to cost audit
Disconnected tools drain your IT resources and add cost without value. Run your entire e-commerce operation on one connected system–AI discovery, checkout, shipping, order delivery, returns, cost audit, and claims. Give every team one source of truth.
One data foundation that tells you what to fix and what to double down on
- One data foundation that connects 1,100+ carriers’ data, best-practice learnings from the e-commerce and logistics industry, and your business context.
Activate one module or the whole system
- Because everything shares the same data foundation and AI engine, adding a new module multiplies your ROI. Checkout EDD sharpens post-purchase alerts; cost audit informs carrier selection.
Shipping cost is one of your largest P&L lines—and the hardest to audit. Finally control it and protect the margin underneath – without adding headcount.
Shipping cost grows in ways you can’t see until the invoice lands—surcharges, billing errors, blind carrier negotiations.
Match every shipment against your rate cards
- De’Longhi uses this to audit multi-carrier invoices, recovering thousands they would’ve missed.
Walk into negotiations with real numbers
- Know which carriers made their SLAs and which routes cost you the most.
Pick the right carrier every time
- Filter by delivery speed, rank by cost. No more static rules that miss savings.
Shoppers are asking ChatGPT, Claude, and Google AI Overviews “Where should I buy this?” Are your products in the answer?
AI assistants now decide which brands to recommend—and they compare delivery promises, reviews, and logistics performance. The same operating system that runs your delivery experience makes that performance visible in ChatGPT, Perplexity, and Gemini.
See how AI views your products and performance
- Track how your products and logistics performance (not just brand) appear in ChatGPT, Perplexity, and Gemini recommendations.
Improve your AI ranking by fixing operations, not just content
- Go beyond basic content upgrades. Fix the operational gaps that help boost your AI rankings. Get actionable steps to optimize your EDD, tracking, and returns.
Data and decision intelligence that sits on your connected data and reads the entire e‑commerce journey for you
You get insights and next steps, not just reports–Which carriers hit SLAs? Which routes cost too much? Where are exceptions killing NPS? PUMA, Uniqlo, and BestSecret use this to speed up decisions.
NPS, retention, and repeat purchases are all linked to your delivery quality – make it your strategic differentiator.
Make delivery experience your strategic differentiator—the edge customers feel when they compare brands, and the trust signal that decides how AI ranks you.
Power your checkout with delivery dates both AI and shoppers trust.
- Launch the EDD widget fast with one line of code and A/B test to find what converts best.
Launch a branded tracking page in 2 weeks
- SNOCK moved away from the carrier page and onto a branded tracking experience, lifting customer retention by 20%.
Make returns so easy that customers come back
- PUMA offers customers convenient parcel drop-offs and flexible return policies – with the same tracking page they already know and trust.
Three questions every leader asks before buying a delivery experience platform – answered
“Should I buy point solutions?”
One platform gives you the same capabilities, already connected.
“Should I buy an all-in-one platform?”
Yes–but without a massive migration. Start modular and expand on your terms.
“Should I just build it myself?”
Building slows you down in a market that moves weekly – we keep you ahead.
E‑commerce brands that build with Perform.AI perform better
More checkouts converted, fewer tickets, lower carrier cost. Here's what they say.
“In some markets, we have seen a 45% decrease of parcel tracking assistance related customer calls.”
“Perform.AI allows us to provide highly personalized customer responses.”
“Perform.AI's PUDO API lets us build a location search so customers pick the collection point that suits them.”
“We now have the visibility, control, and data to optimize our post-purchase experience.”
“We've gone from reacting to issues to building a transparent delivery experience our customers trust.”
“Perform.AI could handle the highest degree of data complexity for our regional carriers.”
“We track 100% of all the parcels. The data is heavily used for next-day delivery prediction.”
Start with your most pressing problem, experience the platform, and expand when you’re convinced.
Join executive teams at PUMA, Nespresso, TikTok, and 3,000+ brands around the world.
