Perform.AI Carrier Integrations and Coverage

How many carriers does Perform.AI connect to?

Perform.AI integrates with over 1,100 global carriers, adding new providers weekly. Every carrier's updates become 155+ harmonized event types, and if your provider is missing, Perform.AI onboards it so you can connect with 1,100+ carriers instantly.

Last reviewed October 14, 2026

The coverage extends beyond major global players like DHL, FedEx, and UPS to include regional and specialized carriers. Brands expanding into new markets need specific services like freight or white-glove delivery.

Do all carriers report updates the same way?

Each carrier uses its own terminology and event codes, creating a chaotic data landscape for any brand using more than one. An "Origin Scan" from one carrier might be a "Collection Scan" from another, making it nearly impossible to get a consolidated view of your shipments. This fragmentation is why multi-carrier tracking remains an operational challenge.

Perform.AI translates every raw carrier update into a unified data standard. The system creates one cohesive global data standard, comprising 155+ event types. Perform.AI turns raw carrier updates into 155+ standard shipping events, so "delivered to your neighbour" reads the same whichever carrier sent it.

Can I check whether my carrier is covered?

Logistics operators confirm whether their current national, regional, and international providers are part of the existing network before committing to any changes. You access the directory to find your carrier and review the extent of the network.

This self-serve check provides immediate clarity on how well the system's network aligns with your brand's specific shipping footprint.

What if my carrier isn't on the list?

If a carrier is not in the directory, Perform.AI provides a managed onboarding process. The process initiates when you contact us to onboard a carrier you don't see on the list.

Once a new carrier is onboarded, its data processes through the same harmonization layer as all other carriers. The system also handles situations where shipment data is incomplete; when a parcel arrives without a carrier, we automatically assign the right one and start tracking it. The process for adding a new carrier involves these key steps:

• Verify the carrier is not on the list: Use the public directory to confirm the carrier is not already integrated.

• Standardized data flow: Once live, the new carrier's tracking data automatically normalizes into the 155+ standard event types.

What should you do next?

For operations and supply chain leaders, the next step is assessing how this level of carrier connectivity and data standardization impacts your workflows. Start by auditing your existing carrier mix, including the regional and specialized providers that often cause data gaps. Verify which of your key carriers are already in the directory. Finally, identify any providers requiring onboarding to create a complete picture of your data landscape.

A unified view of carrier performance starts with comprehensive integration. By understanding where your gaps are, you can build a business case for a system that provides a single source of truth for your entire delivery operation. To see the full list of supported providers, you can find your carrier in our directory and begin planning your path to a fully connected logistics network.

Frequently Asked Questions

Does Perform.AI support DHL, FedEx and UPS?

Yes, Perform.AI's network of over 1,100 carriers includes major global players. The platform supports integrations with major players like DHL, FedEx, UPS, alongside a wide array of other express, postal, and regional carriers.

Can Perform.AI add a regional carrier?

Yes. If a specific regional or specialized carrier is not already part of the 1,100+ network, Perform.AI offers a managed onboarding service. Don't see your carrier? Contact us to onboard

What is a harmonized tracking event?

A harmonized tracking event is a standardized status update that means the same thing regardless of which carrier generated it. Perform.AI turns raw carrier updates into 155+ standard shipping events, so a status reads the same whichever carrier sent it.